Implementation Consultant
Role:
Implementation Consultant
Location:
Milton Keynes - Hybrid (in the office once every 2 weeks)
Salary:
£35,000 to £45.000
My client, a leading software provider, are looking to recruit an Implementation Consultant you will play a crucial role in the technical delivery of client solutions. You will customise and configure solutions, author technical documentation, and provide support to clients, ensuring high-quality implementation and client satisfaction. Your role involves collaborating with the broader team to enhance development processes, maintain quality, and mitigate project risks. In this dynamic role, you will have the opportunity to contribute to a positive team culture and support clients in their use of our solutions.
Key Skills and Experience Required:
- Technical Competence: Possess a strong working knowledge of key technical tools and languages such as SSRS Reporting, SQL, JSON, and JavaScript, enabling effective client communication about their technical needs.
- Client-Centric API Integration: Utilise API Calls to facilitate smooth data exchange between systems, ensuring that client requirements are at the forefront of solution design.
- Technical Environment Customisation: Have a keen awareness of software installation and technical environment creation.
- Proactive and Self-Guided Approach: An aptitude for working with minimal guidance and the initiative to ensure client objectives are met promptly and effectively.
- Professionalism at the Forefront: Maintain a high level of professionalism and organisational skills in client interactions, ensuring clients experience reliability and trust in our partnership.
- Deadline-Oriented Client Service: Meet deadlines and deliver outcomes that surpass client expectations.
- Effective Collaboration: Exhibit strong collaboration skills and a motivation to cultivate enduring client relationships that are based on trust and mutual success.
- Stakeholder Engagement Excellence: Skilfully manage relationships with both internal and external stakeholders, representing clients' interests and ensuring they receive exceptional service.
- Client Workshops: Proficient in running face-to-face client workshops, fostering direct engagement and collaboration with clients to gather high-quality technical and business requirements.
- Client On-Site Availability: Willingness to travel to client sites as required with commitment to offering on-site support and cultivating in-person client relationships.