Goodman Masson are currently working with an Essex social housing organisation to recruit for an interim Repairs & Maintenance Administrator.
Pay - £17 - £20 per hour INSIDE IR35
Repairs & Maintenance Administrator Essex
Are you an organised, customer-focused professional with a passion for helping others and making a difference? Join a forward-thinking housing provider as a Repairs and Maintenance Administrator, and be part of a team that ensures safe, well-maintained homes for residents across the region.
This is your opportunity to play a vital support role in the delivery of high-quality maintenance, compliance, and investment services that directly impact people's lives.
The Role
As a Repairs and Maintenance Administrator, you'll be at the heart of our Property and Compliance team, supporting a variety of property-related services including responsive repairs, void works, compliance inspections and planned maintenance. This role is ideal for someone who thrives in a busy environment and wants to contribute to delivering excellent customer service.
Your responsibilities will include:
- Handling enquiries from residents and contractors regarding repairs and maintenance.
- Coordinating urgent and emergency repair requests.
- Monitoring job completions and costings, ensuring accuracy and timeliness.
- Raising and coding purchase orders and managing invoice workflows.
- Providing key performance data to monitor contractor performance.
- Arranging meetings, preparing agendas, and taking minutes.
- Supporting compliance activities (gas, electric, lift, legionella, asbestos, etc.).
- Managing resident surveys and feedback collection.
- Maintaining accurate records in line with GDPR and regulatory standards.
What You'll Bring
Essential:
- Experience in housing, property maintenance, or contractor support.
- Excellent administrative and organisational skills.
- Strong communication and customer service abilities.
- Proficiency in Microsoft Office, especially Word and Excel.
- A logical, proactive approach and commitment to delivering outstanding service.
Desirable:
- Experience with housing management systems.
- Knowledge of landlord compliance requirements.
- Qualifications in construction or property-related disciplines (e.g., HNC/HND).
If this role is of interest please email over your CV to