IT Account Manager
£32,000 - £42,000 a year - Permanent, Full-time
Profile insights
Skills
- Leadership
- IT
- Computer networking
Shift and schedule
- 8 hour shift
- Monday to Friday
Full job description
Role Summary:
My client is a fast-paced Managed IT Service Provider based in the south-west. With an award-winning track record for both growing and rewarding staff, they are looking to add to their amazing team.
Are you ready to take the next step in your IT career and become an Account Manager ? As an Account Manager, you'll be at the forefront of building and maintaining strong client relationships, ultimately building trust between clients. You'll act as an outsourced IT Manager, working closely with key client stakeholders to deliver key information systems and evaluate IT infrastructure to identify risks and present solutions that improve business efficiency and growth.
As an Account Manager, you'll work closely with a team of in-house solutions experts, attending quarterly business reviews and board level strategy meetings with client decision makers. You'll oversee all technology operations and evaluate them according to established internal processes and tool sets, and devise and establish information policies and systems to support the implementation of strategies set by your clients' senior management.
We're looking for IT professionals with advanced 2nd line or 3rd line technical experience who are ready to take the next step in their career with a customer-facing role, or someone with previous experience in a similar role.
They offer a relaxed, fun, and fast-paced environment, as well as lots of training and advancement opportunities. You'll receive a competitive salary of £32,000.00-£42,000.00 per year, as well as a company car, phone, and laptop.
If you're ready to take your IT career to the next level and become an integral part of their team then apply now for this exciting opportunity!
Qualifications and Skills Proven work experience as an Account Manager, IT Account Manager, Customer facing 3rd line or Junior Account Manager or similar role (3+ years) or relevant role
Benefits
- Company Car
- Phone
- Laptop
- Relaxed, fun and fast-paced environment
- lots of Training and advancement
***This is an Office based role, with occasional flexibility to work some days remotely after the 3 month probation period, candidate must be able to get to Frome regularly***
Benefits:
- Casual dress
- Company car
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- Private medical insurance
- Sick pay
- Work from home
Experience:
- IT Support Experience or Account Management: 5 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Additional INFO
Normal hours are 0845 - 1730 with 45min lunch
Account managers will have a bonus
80% first month of support contract new business
50% first month margin for any recurring revenue in to existing clients
There will be a team bonus based around getting clients to meetings and then hitting target, so they would have to be on track to get their £45k
And for £42k top of the salary range they'd need to be able to walk in and start managing key clients (100+ seaters) as a virtual IT director
Most clients are localish (within an hours drive), but some have more than one site, its quite rare to have to drive far though.
This is a permenant role