£35K/yr to £45K/yr
London, England
Permanent, Variable

AV Lead Technician

Posted by Concept Human Solutions.

UNDERSTANDING, SERVICE, TRUST
3 Words that Guarantee Results in Recruitment

London AV Lead Technician salary circa £45,000

A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Lead Technician to be a key part of our team. The ideal candidate will be enthusiastic and self-motivated. Able to establish productive relationships with people at all levels. Use own initiative appropriately. Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner.

Operational responsibilities to include:

  • Service Ownership of all aspects of day-to-day delivery to our clients and partners.
  • Primary point of contact onsite for our client.
  • Staff management to the onsite team/s and rota.
  • Provide comprehensive reporting to the service delivery and account manager.
  • Attend monthly and quarterly service review meetings.
  • Provide a senior level of technical support at the point of escalation.
  • Operational coordination teams including the technical helpdesk, field service, projects teams and client liaison.
  • Audio Visual support onsite when required; this could be supporting events, VIP meeting room support and hybrid meeting support.

Expectations of an onsite Lead Technician:

  • Strong leadership and team building initiatives.
  • Assist with the recruitment process when required to conduct interviews and provide feedback to our recruitment officer.
  • Conduct weekly meetings to consistently improve the onsite service.

Knowledge of Audio-Visual systems and technologies.

  • Knowledge in Event audio, video and lighting equipment both digital and analogue.
  • Ability to quickly adapt to changing needs, infrastructure, and evolving business processes.
  • Ability to multitask and work under pressure to meet strict deadlines.
  • Remain client facing and calm under pressure at all times.
  • Have excellent communication, time management, presentation and organizational skills.
  • 3% pension contribution (after 3 months probation period)
  • 23 days holiday in first year (holiday years rising after length

of service January to December) to 25 during 3rd year

  • Death in service benefits (3 x annual salary)
  • Private medical insurance (after 3 months probation period)
  • Join a company who will value you
We use cookies to measure usage and analytics according to our privacy policy.