Job Title: Team Leader - Supported Housing Officer
Location: Bristol, Pheonix Place
Salary: £31,000 - £34,000 per annum
Job Type: Full-time, Permanent.
Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation.
Elim CARES Values were created in partnership with our customers, staff, Board and other stakeholders, and they represent our commitment to how we deliver our services and work together successfully
Purpose:
The Team leader is expected to have day to day responsibility of all operational aspects and service delivery at Phoenix Place. Ensuring quality support is delivered to women in a safe environment. You will lead, motivate, and inspire your staff team to deliver a high quality, trauma informed, and a strengths-based service for vulnerable women and parents. You will work collaboratively with your team when supporting residents with complex issues.
You will be an ambassador for Elim, leading by example to represent our values, vision, and aspirations in delivering services, and provide services that contribute to Elim's Business plan, ensuring such services are delivered in line with our Psychologically Informed Framework and practice. You will ensure all services are delivered using the Elim CARES values.
What you will need to be successful:
- Previous experience of managing a supported housing service or relevant management / leadership role.
- Knowledge of support services delivery.
- Up to date knowledge of Safeguarding and Protection from Abuse strategies as they relate to children, young people, and adults.
- Understanding of the causes of homelessness and social exclusion for vulnerable parents.
- Experience and understanding of housing management issues.
- Knowledge of housing legislation relating to licenses, tenancies, and court proceedings.
- Experience of monitoring and reporting on service performance.
- Experience of proactive risk management and contingency planning.
Elim recognises our highly-skilled and dedicated colleagues are our greatest asset in achieving our vision. Elim colleagues benefit from:
- 25 days annual holiday rising to 30 days.
- Paid day off for your birthday each year.
- Access to training and career development through Elim Skills Academy
- Flexible working
- Company pension.
- Life Assurance.
- Health cash plan, which includes discounts to a wide range of shops and services.
- Free parking
For full details of Elim's benefits, culture and values please visit our website where you will also find colleague stories, sharing what it's like working for us.
How to apply:
For more details on the role and to apply please click the APPLY button below. We want to ensure we are accessible for all applicants interested in a career at Elim. If you need any assistance with your application or are unable to access our website, please contact HR.
We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups.
Candidates with experience of; Housing Options Officer, Housing Manager, Social Housing Manager, Team Leader, Support Work Manager, Social Care Manager, Housing Manager, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Information Advisor, Information Specialist, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.