We are currently working with an established contractor based within
Cardiff
, who are looking to add a
Customer Care Coordinator
to focus on one of their key client accounts. With this role there is a benefit of a pension contribution. If you are an experienced Customer Service representative then this role may be for you.
Customer Care Coordinator
Salary: From £24,500
Working Hours: Monday - Friday
Location: Cardiff
As a Customer Care Coordinator you will be working on the Contract Support Team assisting with:
- Chasing quotations and works, following up on jobs
- Liaising with various internal departments to develop and carryout new opportunities
- General administration duties
- Working closely with the service manager to upkeep high level of service provided
- Scheduling work, ensuring diaries are maintained with accurate information
- Maintaining and creating strong relationships with customers, attending meetings and visits
- Main point of contact for customers and clients, managing and improving the way operations are run
To be successful in this Customer Care Coordinator role you will need to:
- Be experienced within a customer facing environment
- Be experienced within a Facilities Management/ Construction environment
- Have great communication, customer service and organisational skills
- Previous scheduling experience
The benefits of this Customer Care Coordinator role are:
- Friendly work environment
- Pension contribution
- Social committee
If you would like the sound of this Customer Care Coordinator role please apply here or send your CV to or call