Job Description:
Job Title
Expected Nature & Purpose of Relationship (ENPR)/ Account Activity Review (AAR) Change and Transformation Lead
Location
London
Corporate Title
Associate
The Corporate Bank (CB) Know Your Client (KYC) Business Execution Team is responsible for coordinating KYC activities across the CB businesses and regions. Establishing a client's Expected Nature & Purpose of Relationship (ENPR) and performing an Account Activity Review (AAR) are key part of the Bank's Anti-Money Laundering and KYC frameworks.
In this role you will act as a Change Agent, supporting delivery of ENPR/AAR technical solutions, including coordinating User Acceptance Testing, Training and Key Operating Procedure (KOP) development/maintenance, and Go-live Communications. Supporting the coordination of ENPR and AAR attestations for Corporate Bank, with focus on completeness, timeliness and quality criteria.
What we'll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its centre.
You can expect:
- Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non-contributory pension
- 30 days' holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year
Your key responsibilities
- Act as a Change Agent, supporting delivery of ENPR/AAR technical solutions, including coordinating User Acceptance Testing, Training and KOP
- Facing off to senior stakeholders in regulatory & change forums on behalf of CB KYC
- Manage and respond to queries related to ENPR/AAR, acting as an escalation point for Account Client Owners (ACOs), Product Specialists, and Outreach whilst establishing and maintaining close partnerships with KYC Officers and ACOs globally
- Development/maintenance of KOPs and Go-live Communications
Coordinate with Business stakeholders to collect Business Requirements for key pain points and potential enhancement requests, create Business Requirement Documents (BRDs) and support and drive the project management aspect alongside other teams
Your skills and experience
- Project Management Office (PMO) with significant experience in coordinating change & transformation, preferably from a regulatory/ KYC background
- Ability to drive change independently and influence senior stakeholders with a focus on best servicing the business
- Experience in Banks or Financial Institutions with specific knowledge/ experience with regulatory and/or KYC related topic
- Ideally have prior knowledge of ENPR/AAR
- Excellent research and analytical skills combined with a very good sense of risk awareness, attention to detail, accuracy, diligence, and the ability to deliver high quality results within tight deadlines. Moderate to advanced user of Microsoft Excel and PowerPoint
- Familiarity with project management frameworks such as Waterfall and Agile, is an advantage
How we'll support you
- Training and development to help you excel in your career
- Flexible working to assist you balance your personal priorities
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities' employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)
About us
Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
Deutsche Bank in the UK is proud to have been named in The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.