Liability Adjuster
Job Type: Full Time, Permanent
Location: Nationwide
Salary: £Competitive
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organisations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Liability Adjuster – UK Wide
- Are you a considered individual with a curious mind capable of building relationships with people from all walks of life?
- Can you articulate yourself clearly both verbally and in writing?
- Do you have a passion for the delivery of exceptional customer service?
- Do you challenge day to day situations and the norm yet remain calm under pressure?
- Have a valid full UK driving licence?
- Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?
If the answer is yes, then keep reading as Liability Claims Services are looking for professional, well organised, and dedicated individuals to perform the role of a Liability Adjuster – Location flexible.
Wherever you are in your adjusting career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:
- Structured programmes with clear timescales & transparent career pathways
- Fully supported professional qualifications with rewards
- Truly flexible working, a mix of office and home
- Competitive salary
- You will join an appropriate incentive (bonus) scheme
- Fully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)
- You will join an appropriate incentive (bonus) scheme
- Employee assistance programme for employee wellbeing
- Life assurance
- Group Income Protection
Our other benefits include:
- Private healthcare plan (including pre-existing conditions)
- A Self Invested Personal Pension Scheme
- Annual leave allowance of 25 days + public holidays
- Voluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
The Role – Liability Adjuster:
This is a technical, customer-facing role, the prime purpose of which is to conduct investigations to establish both policy and legal liability and to settle claims on behalf of our Insurer clients. This will be mainly desk based though in-person investigation is expected within your area. You will be managing third party public liability property damage claims of varying complexity. You will with working both independently and under licenced referral managing claims up to £100k in value.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our offices, you'll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It's an ideal environment for working alongside and interacting with fellow colleagues.
Key Responsibilities:
- Investigate allegations against policyholders and provide advice on policy and legal liability
- Collate all relevant information, photographs, statements and documentation
- Identify fraud risks and concerns
- Manage litigation when appropriate
- Maintain accurate databases, files, and correspondence to provide a clear history of events and quantum assessment.
Required for this role:
- Experience in liability and property damage claims
- Good understanding of insurance law and policy interpretation
- Knowledge and skills in contract, statute and civil liability
- Strong investigative skills to identify suspicious information and prevent fraudulent claims
- Influencing skills to gain agreements
- The ability to listen and respond to people effectively whilst displaying empathy.
- Motivated to provide a prompt, efficient and personalised service
- Property (PLPD / TPPD) background with the ability to investigate all liability claims
- Thorough knowledge of current case law, common law/statute and regulations
- Have a clean full driving licence
- Insurance qualifications preferred, but relevant experience considered
- Bi-lingual or multi-lingual skills are a plus in our global business
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, and perform at our best.
We're passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hour. As a flexible employer, we're happy to discuss options that take into consideration your personal needs for this position during your interview.
Sedgwick is an Equal Opportunity Employer.