Service Administrator / Planner
12 month fixed term contract
£25,000pa - £28,000pa depending on experience.
We are excited to announced we have partnered with a busy firm based on the Wirral who are looking to add to their team on a 12 month FTC basis. Assisting with all the administration and organisation of the customer's experience, from initial calls to organising jobs and more.
We are looking for someone ideally from a similar background, where the customer's experience and satisfaction is paramount to your role.
This role is full time on-site.
- Taking calls from the customer, dealing with enquiries and of course taking all information and requirements down.
- Planning deliveries and jobs, organising engineers, dealing with other departments.
- Tracking the work and updating customers.
- Organising travel form engineers.
- Organising diaries, making sure customers are kept up to date at all times.
- Raising all invoices.
- General administration, sending communications / to customers.
- Keeping all data tracked.
- Using internal systems, MS Office, Sage and SAP daily.
I am keen to speak to any highly experience Administrator who has come from a customer focused background. You will ideally have had experience as a service administrator where you are responsible for planning works and arranging diaries.
We are looking for someone highly organised and who possesses very strong IT skills, who can also pick up a new system or a process very easily. Given the nature of this role we need someone with a high attention to detail.
Monday to Friday 8am-4.30pm
Parking on site
Close to travel links.
Interested? Please email with interest.