The Company:
The Company enjoys an international reputation for supplying award winning, world class professional audio technology systems.
Based in Letchworth Garden City, recruiting for an exciting position for someone who is customer focused. You will work closely with the Marketing and Sales Manager and Operations Manager to support their valued client base.
The Role:
You'll be the point of contact for accurately recording sales orders and following a process from order receipt to despatch of goods.
Key responsibilities include:
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Sales Administration - order entry, stock allocation, despatch of goods, commercial invoices, arranging shipments and updating clients on progress of their orders.
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General customer queries
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Sales reports and summaries for the Sales and Management team
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Expected delivery date management, acknowledging clients requests.
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Pricing and stock availability enquiries
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Preparing Quotations
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Sales Invoicing and delivery notes for despatch
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Shipping & Logistics - organise daily freight collections, working with customers to book appropriate shipments and collections both international and domestic.
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Keep clients updated on their order status.
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Build relationships with customers, general customer queries.
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Support the sales team/account managers and colleagues.
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Filter incoming telephone calls
Skills and experience required:
- Previous experience in a similar role preferable but not essential
- Experience of using business management systems
- Literate in Microsoft Office applications, such as Excel, Outlook, Word, and Office 365.
- Highly organised with good numeracy and literacy skills
- Team player, with professional, positive, and proactive approach
- Strong interpersonal skills and communication skills