Ecommerce Merchandising Manager
Why join us
There has never been a more exciting time to join the Digital team at Boots as we embark on a complete digital overhaul and take a leap forward into our future. This isn't just about implementing new systems, it's a transformative project that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.
We are ‘One Team' – whether it's working on long-term changes or delivering day-to-day business, every role is pivotal in bringing our goals to life. So, do you want to be part of this exciting moment in our company's history? This is your chance to play a role in a far-reaching programme that will significantly impact our customers and colleagues, improve performance, and support our commitment to being the UK and Ireland's premier choice for health and beauty.
A proud equal opportunity employer, we passionately embrace team member diversity and provide a positive and inclusive working environment for all.About the role
Boots UK is currently seeking an Ecommerce Merchandiser to join our digital merchandising team based in Nottingham. As an Ecommerce Merchandiser, you will play a vital role in driving the strategic roadmap for personalised product discovery. Piloting new features, and applying user data, to amplify our customer engagement.
What you'll need to have
Reporting directly to the Senior Ecommerce Merchandising Manager. You will be joining a team who is passionate about customer experience and driving data led enhancements. Working with stakeholders across User Experience/Research, Conversion Rate Optimisation, SEO, Product Management and Design.
The role also includes line management of two merchandising assistants. Mentoring and supporting each individual to reach their full potential as merchandising specialists.Key Responsibilities
- Measuring and refining product recommendation strategies to drive higher customer engagement and revenue.
- Exploring new digital touchpoints to leverage relevant product recommendations.
- Translating data into actionable insights
- Staying up to date with evolving customer needs and expectations
- Collaborating with our external supplier to drive the most value from your channel
- Reviewing competitor activity and identifying new opportunities to test
- Working closely with our trading teams to ensure we are supporting key commercial goals and initiatives
- Leading new features on the website with our digital transformation teams
- Delivering weekly and monthly performance reporting to share the impact of new capabilities
- Supporting the wider digital merchandising team with training needs, toolkits and best practice guidelines
- Looking out for and recommending efficiencies to improve productivity
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.