£35K/yr to £40K/yr
London, England
Permanent, Variable

Graduate Technical Analyst

Posted by Jobheron .

The leading provider of highly customisable trading software used by some of the largest investment banks and hedge funds in the world is now looking for a recent STEM graduate to join their client services team as an Associate Technical Analyst in London.

The role represents an excellent opportunity to gain experience in dealing with high-profile clients, cutting-edge technology and the financial services industry.

This role requires the person to work from their City of London office at least 3 days a week.

Responsibilities

  • Liaise with clients directly to define and understand business and workflow requirements
  • Build rapport with the client teams and stakeholders
  • Manage client expectations and clearly communicate timelines
  • Act as primary technical contact to allocated clients for new requirements, support and project deliverables
  • Formulate the business and workflow requirements into technical solutions
  • Use technical design and development skills to resolve complex problems across many different platforms
  • Identify technical dependencies and recommend appropriate solutions
  • Work alongside developers throughout the firm to design, build, test and deploy custom solutions
  • On-board client and broker connections to their FIX network
  • Implement and test new FX liquidity providers onto the liquidity aggregation engine
  • Work with teams across the firm to continually improve the product and drive future innovation
  • Provide support to clients globally and advise on questions and queries.
  • Take ownership of issues from start to finish.
  • Pro-actively drive issue investigation to resolution, involving other parties and escalating where needed.
  • Liaise with clients to interpret queries for root cause analysis and propose appropriate workarounds and solutions.

Requirements

  • 2:1 Bachelor's degree (or higher) in a numerate subject (e.g. Computer Science, Engineering, Physics, Mathematics)
  • Excellent analytical and problem-solving skills
  • Technical knowledge and a desire to improve in areas such as C++, Java, SQL, Python, Shell-scripting, Linux, Windows
  • Ability to communicate confidently and concisely to both business and technical clients and colleagues
  • Ability to work under pressure while remaining calm and composed
  • Desire to learn both the business and technical aspects of the financial capital markets in which the company operates

Desirable Experience

  • Prior experience in Financial Software or Trading environment
  • Knowledge of FIX protocol
  • Fluency in other European languages

Benefits

  • Discretionary bonus
  • Private medical & dental insurance
  • Pension scheme
  • Hybrid working (3 days per week at the office)
  • Gympass

Sounds interesting? Click the APPLY button to send your CV for immediate consideration.

Candidates with previous experience or job titles, including; Graduate Systems Analyst, Graduate Software Engineer, Graduate IT Analyst, Technical Business Analyst - Entry Level, Junior Technical Support Analyst, Graduate Technical Consultant, Trainee Systems Analyst, and Graduate Solution Analyst may also be considered for this role.

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