Looking for a temporary operations support candidate to join a team based in White City! Working for a large cooperation.
Client Details
A well known organisation based in White City.
Description
Key responsibilities include managing and maintaining social media ad accounts for the wider business, managing some aspects of finance and billings processes, assisting with process and workflow mapping, assisting with projects, triaging tech support tickets, and troubleshooting system login, access, and verification issues. Training to use these systems will be provided.
- Manage and own tool, system, and user audits
- Clip ID creation, monitoring, and reporting
- Point of contact for Clip ID - for allied teams
- Prepare straightforward analysis, manipulation, and interpretation of data
- Using ticketing system to track, triage and respond to tech and admin requests (training provided)
- Use discretion to resolve first line issues, escalating to Operations Manager where necessary
- Maintain, efficiently operate, and improve a range of administrative processes to ensure the smooth running of workflows and best use of systems
- Organise key team meetings including coordination and distribution of agendas, supporting documents, production and distribution of minutes, and follow-up on outstanding actions.
- First point of contact for wider business ad account enquiries, set up and management
- Assist with processes to onboard those joining, moving, or leaving the department
Profile
A candidate with the knowledge of responsibilities attached.
Job Offer
- Temporary contract
- Working for a large organisation
- Good rate of pay