MAIN RESPONSIBILITIES AND DUTIES:
- Day to day leadership of and accountability for the company to ensure the business strategy is delivered by enabling and supporting all appropriate structures, people, systems and processes.
- Engage the Group CEO and Board, to highlight and implement strategies for the Hanley Smith business, including long term planning, produce and meet well-reasoned and robust business plans, including investment requirements.
- Delivering sales and revenue growth, including the development of the orders pipeline, developing brand awareness and promoting a responsive, customer focused approach to business management. To act as the most senior point of contact with customers, including major international firms in the aerospace sector.
- Responsible for producing responses to "Request For Quotes" (RFQ's), including pricing and turnaround delivery times (circa 500-600 quotes per year).
- Ensuring that customer's orders and contracts are fully met in accordance with the specification and are within the Scope of Approvals.
- Ensuring that each contract is commercially sound and that the requirements of the contract are carried out accordingly.
- Ownership of quality and delivery performance from the operation in conjunction with efficiency cost reductions, as well as pursuing initiatives that will better utilise the installed capacity.
- Assuming ultimate responsibility for the recruitment and management of the company's employees. To initiate workforce skills training programmes so as to ensure that staff capabilities meet future business needs and to lead any associated company restructuring that
may be required.
- Creating a culture of engagement, involvement and continuous improvement and a "right first
time" approach that drives effectiveness and efficiency. Additionally, to challenge existing
practices, enhance workforce communication, identify projects that reduce costs and enhance
product quality standards.
- Identification of opportunities for costs improvements, implementing consistent procedures to prevent the backlog of orders, improve performance and create an increased sense of urgency, pulling together people, systems and departments to enhance service to customers.
- Implementing the Quality, Environmental and Health and Safety policies within the organisation, and conducting a regular review of the organisational compliance with these policies, to secure a continuing system of improvement.
- Remaining conversant and aware of industry trends and all pertinent regulations affecting the
business.
- Such other duties as required by the Company.
SKILLS AND EXPERIENCE
- A good all-rounder:- strong operationally focus coupled with leadership skills, staff management & development.
- Technically astute and product focused, with experience in production management and lean principles, preferably in an Aerospace and Defence environment.
- Strong understanding of the principles of "good customer service"; also experience of implementing robust procedures to identify customer needs, enhance quality, better understand capability and improve lead times.
- IT literate with highly developed planning and organisational skills. Knowledge of TracWare / AeroTrac is advantageous.
- Outstanding communication skills, able to ask probing and difficult questions, articulate views crisply and convincingly.
- High level of self-motivation combined with personal credibility, strong negotiation skills, professionalism and influencing skills.
- Able to identify and take action to improve business effectiveness by fundamentally reviewing the way things are done and bringing about changes that deliver better bottom-line performance.
- Capable of understanding the operational requirements and the cultural issues/needs of the individual business units.
- Possess the drive and have passion to influence those around you; be results orientated and a natural problem solver.