IT System Administrator
We are currently recruiting for a IT Systems Administrator you will be our clients Subject Matter Expert (SME) for all core IT systems. You will be tasked with providing infrastructure and network support for approximately 100 users with a focus on our London office, but supporting our international offices New York and Sydney and our remote users.
Working within our small and friendly IT department you will also be responsible for ensuring business systems are always available to all our users.
This will be a hybrid position with 2 days a week in the Central London Office and a salary of up to £40,000 (DOE).
Main duties and responsibilities
- Be responsible for managing our Microsoft Office 365 and SharePoint administration. To include, but not limited to, ongoing maintenance and development.
- Provide support on Teams and OneDrive administration platforms.
- Work closely with the Office Manager and HR to ensure all onboarding and offboarding processes for employees is managed correctly (from an IT standpoint), this will include PC desktop and workstation set-up and configuring devices (new laptops / handsets) and retrieving equipment from leavers, ensuring it is reconfigured for reuse.
- Be responsible for creating additional system accounts.
- Act as our first line support to our employees, creating scripts, user guides and business rules to facilitate our processes.
- Manage all upgrades of our hardware (add extra memory, storage, etc).
- Maintain and update the IT inventory, both hardware and software.
- Be experienced in troubleshooting OS, network and storage related issues.
- Be experienced in providing technical support, to include troubleshooting and identifying the root cause, such as our meeting room/conferencing equipment.
Skills and experience:
- Experience with Microsoft Active Directory and Office 365 administration, including SharePoint, Teams support and maintenance.
- Managing Microsoft 365 collaboration and storage services
- Operating network file services including systems security and patching
- Microsoft cloud-based device management services and automation such as Intune and Autopilot (or similar service)
- Experience in diagnosing and repairing IT equipment across various devices (Macs and Windows).
- Experience supporting an international, high-growth organization
- Good written, verbal and interpersonal communication skills, ability to deal with demanding customers.
- A collaborative approach to working with a range of stakeholders across teams and locations providing a great user experience.
Knowledge and Qualifications:
- General working knowledge of networking and firewalls – IP, DNS, SMTP
- Good knowledge and understanding of email security administration, to include Cyber essentials and ISO27001.
- Also desirable would be a degree in Computer Science, Computer Engineering, Computer Information Systems or other related discipline, or equivalent in skills gained through experience and other qualifications
If you are looking for a new position then please APPLY NOW for immediate consideration!!!
If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.