Job Reference: /SC/16-05/1165/5
Job Title: Security Manager
Location: 6 Nicholsons Lane, Maidenhead
Pay Rate: £17.50
Hours per week: Monday, Tuesday, Thursday, Friday, Saturday - 07:30 - 17:30 - 50 hours per week
Business Overview
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operatesacross the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Job Overview
We are currently recruiting a Security Manager to join our passionate and driven team based at our client's site the Nicholsons Shopping Centre, Within the Maidenhead region.
MAIN PURPOSE/OBJECTIVES OF SECURITY PRESENCE
- To maintain a safe and secure environment for the staff, tenants and public.
- To guard against loss or damage to the property.
- To act as the first line of reaction in the event of an emergency.
- To assist the Nicholsons Shopping Centre Management team in providing a quality service to the tenants, staff, contractors and the public.
SITE MANAGEMENT
- Management of the overall standards of work carried out by the security staff in line with client expectations.
- Act as deputy in the absence of Savills Centre Management team.
- To assist the client as required, manage the Nicholsons Shopping Centre, within the agreed limitations.
- To ensure Business continuity plans are up to date including Tenant head office/area manager emergency contact information.
- To assist the client manage security and safety related contractors, i.e., fire & sprinkler systems, intruder alarm systems and CCTV systems, ensuring that service visits take place in line with contractual expectations.
- Conduct weekly testing of the Centre Sprinkler system and record.
- To assist the client with event management planning and delivery.
- To produce Condition reports for new tenants, temporary or otherwise, on entering and departing from a Centre unit.
- Attend Centre Management and OCS/Client meetings, recording minutes as required.
- Attend and contribute to the Site Health & Safety committee, action as required thereafter.
- Facilitate the inspection regime required to complete the Savills daily site safety check sheet.
- Ensure that the service deck parking rules and guidance are up to date and adhered to.
- To assist with the site Health & Safety regime, with a good working understanding to at least IOSH level, compiling and reviewing Risk Assessments and method statements as required.
- Ensure that the client receives the standard of service in accordance with the contract and assignment instructions.
- To carry out Recruitment selection interviews as required
- To manage the development of the service and the training and development of staff in accordance with plans.
- To provide ongoing mentoring and performance coaching to the site security team.
- Complete the appropriate level Of OCS "Site Safe Inspections" and staff "My Review" reports.
- Ensure that all site staff have the appropriate level of fire training
- Ensure that security staff have the appropriate level "law" training and how the law interacts with their daily duties.
- Ensure that all staff have individual responsibilities and periodic duties to perform.
- Management of the grievance and disciplinary in line with the OCS Group Ltd procedures.
- To reduce labour turnover.
- To promote best practice and to improve service delivery standards
- To roster security officer duties, and to manage staff working hours in accordance with the Working Time Directive 2000/34/EC delivering the optimum operational outcome to the client.
- To manage staff welfare and to ensure that work practices comply to agreed levels in accordance with the Health & Safety at work etc. Act 1974.
- To manage the CCTV and Data library, in accordance with the Data Protection Act 1998. Maintaining the appropriate and correct level of data transfer documentation in line with the clients and legal requirements.
- To ensure assignment instructions are kept up to date and relevant.
- To ensure that Unit key holder and other relevant contact information is up to date.
- To ensure that Savills and OCS emergency escalation processes are up to date, known and understood.
- To assist the client in the management of all contractors, by monitoring their compliance with the requirements of the client.
- Online reporting and recording using bespoke software: Partner patrol management system, Time gate, Myview & Data Station.
RECORD KEEPING & MONITORING
- Assignment log
- Incident reports
- Accident reports
- Lost property
- Faults and damages
- Key controls
- Out of hours tenant trading
- Savills daily Site safety checklist
- Fire alarm testing log
- Weekly sprinkler testing log
- Tenant contact list
- Training records
- Sickness & holiday
ANNUAL TASKS
- Business Continuity
- SOP's / Assignment Instructions
- H & S Risk Assessments
- Staff Appraisals
BENEFITS
- Access to high street discounts
- Recognition scheme ‘OCS Stars'
- Training and Development- apprenticeships, e-learning
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders</ul