Customer Service Representative Crawley - £24,000 with a £2,500 bonus paid yearly
A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis.
The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal.
This role has excellent scope for progression whether that be within the team or within the business in other departments.
Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more!
This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key.
Responsibilities:
- Processing a range of customer orders
- Support all stakeholders through the process ordering process and provide efficient aftercare
- Dealing with a range of queries from suppliers, clients and customers through email and phone
- Working with other departments to ensure the right customer journey is provided
- Go over and beyond to provide excellent customer service at all times
- Ensure complaints, if they arise are dealt with professionally
Experience and skills required:
- Experience working within a phone based environment
- Experience working within a fast paced environment
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.