*Please note that we do not currently offer any Tier 2 sponsorship*
12 hours per weeks, with the option to cover extra shifts during staff absence. £12.37 per hour (An additional night enhancement will be paid for the hours worked between 11pm and 7am)
The post is based at Hartfields, an extra care retirement village in Hartlepool which comprises of 242 properties. It is a community of around 300 people aged 60 plus who live in their own apartment or cottage.
It has an extensive range of on-site communal facilities - many of which are open to the public - including restaurant, coffee shop, licensed bar, gym with spa pool and grocery store.
Hartfields is aimed at enabling older people to remain independent and live full and active lives.
About the role
As Night Porter Receptionist, you'll be providing an on-site reception service to residents and visitors, which will include operating the door entry system, checking the security of the site, answering telephone calls and enquiries, checking CCTV camera's, and responding to resident's concerns directly and/or through contacting other organisations including emergency services when required.
You will be responsible for the well-being and security of residents and visitors after the closure of the reception service at 6 pm.
You'll be provided with full training and development in this role.
The Night Porter will cover between the hours of 6 pm -12 midnight, Monday to Friday and 5:30 pm -11:30 pm on Saturday and Sunday.
About you
We'd like you to have experience of providing good customer service, along with a friendly and approachable personality and confidence in communicating with a range of different people.
Due to the nature of the role, you'll be required to be comfortable lone working. You'll need, at times, to use your own initiative whilst having a basic understanding of health & safety at work.
It's not essential but would be beneficial if you have experience of working in a security setting, along with understanding of operating CCTV.
About us
The Joseph Rowntree Housing Trust (JRHT) is a registered housing association and care provider in Yorkshire and the North East. JRF and JRHT are two important influencing organisations with an ambitious agenda for inspiring positive change in the UK in line with our vision of a prosperous and poverty free UK. Joseph Rowntree Housing Trust (JRHT) is a registered housing association and care provider in Yorkshire and the Northeast providing homes and support services to 2,500 residents.
Closing date for applications is Friday 19 June 2024
Our commitment to Equality, Diversity and Inclusion At JRF/JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.