Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.
This role is working with the UK's largest cat welfare charity. All over the country, passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of the Lifeline Caseworker:
- assessing referrals and admitting cats onto the service
- providing pet advice and support to our volunteer foster carers
- working with other stakeholders such as pet owners, domestic abuse support services, and internal employees or other agencies
- extensive communication via phone, email and in person, as well as daily admin and extensive driving
About the Lifeline team:
- Lifeline is a pet fostering service for anyone fleeing domestic abuse
- the majority of our referrals come from women fleeing domestic abuse via women-only services.
- the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
- the team consists of a National Lifeline Manager, Lifeline Manager, Lifeline Caseworkers and a Volunteer Team Leader
What we're looking for in our Lifeline Caseworker:
- good all-round experience of performing administrative duties in a busy service
- previous professional experience giving pet care advice
- previous experience in a public facing role
- an understanding of the problems experienced by families fleeing domestic abuse with pets
- a confident self-starter who has had experience of working with volunteers
- a full, valid driving licence and comfortable driving a van
- good working knowledge of Microsoft Office
What we can offer you:
- range of health benefits
- 25 days' annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more
Interested? Here's how to apply:
Application closing date: 28 August 2024
Virtual interview date: 04, 05 and 06 September 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- anonymised application form
- video screening
- virtual written exercise and virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
The charity operates a bias-free application process in their commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of their online application form.
Redacted CVs may be accepted by exception.
The charity believes in being an inclusive, diverse organisation - where they welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if they're to help more cats. Their ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
Committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. The charity expects all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.