SEE Services deliver facilities management and infrastructure support services to organisations across the UK.
We have an exciting new opportunity for a Planner Scheduler/Labour Allocator to lead and coordinate a group of engineers across a region, responding to urgent customer call-outs and known planned activities, striving to deliver within SLAs and give great customer service.
Key duties and responsibilities:
- Allocate Engineers and Subcontractor's to Reactive, Planned & Quoted work orders.
- Collaborate with Estimators to deliver quoted works
- Update customer portals promptly
- Provide customers with RAMs
- Organise plant, OOH guarding, and permits to work
- Monitor and drive to improve Engineers app use
- Make sure that completed work orders are ready for invoicing
- Manage sub- and direct contractors
- Work with the allocator team, delivering KPIs, client updates, and all portals are maintained.
- Report on the above to the Helpdesk Manager
Skills and experience:
- Have strong communication and planning skills along with the ability to get the best from our engineers.
- Full-time, Permanent
- Location: Ilford, Essex
- Salary: £25,000-£29,000 per annum plus benefits