Housekeeper
Seasonal
London
Competitive
This role requires flexibility during our busy season is key with regards to hours and days worked.
Dedicated to providing a 6-star quality private concierge service to our exclusive clients. UKME ensures that the properties, we maintain are presented to the highest standard possible.
This is an exciting role for a talented individual who is looking for a new challenge, wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
We are looking for a Housekeeper to undertake the following duties on a day-to-day basis:
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Key Responsibilities?
- To clean assigned properties to the highest standard of cleanliness and ensure standards remain consistent in and out of season - in a 'state of readiness' This includes but is not limited to:
- Keep all hallways, staircases and lifts clean and tidy. Washing down, dusting, polishing, vacuum cleaning, sweeping and mopping by using the correct products and equipment.
- Keep all Bathrooms clean and tidy such as baths, Showers, lavatories, tiles , mirrors, vanity units and floors,
- Keep all Kitchens clean and tidy, washing dishes, pans, ovens, hobs, cupboards, floors and shelves.
- Run all water outlets on a regular basis from the Kitchens, bathrooms and cloakrooms to prevent legionella growth. Complete records and report any water temperature or pressure fluctuation.
- Turn mattresses periodically with the help of others, following health and safety procedures at all times.
- Responsible for pre-arrival set-ups, during stay services, departure deep cleaning, low season housekeeping maintenance of assigned properties as directed by Management.
- Responsible for the opening and closing of assigned properties - disarming alarms at the start of a shift and re-setting the alarms at the end of a shift. Any problems with alarms must be reported to the Housekeeping Office or Security immediately.
- To ensure any persons entering your place of work are legitimate staff or contractors - no access should be given to any persons unless prior arrangements have been made via the Housekeeping Office.
- To ensure any contractors working in properties adhere to company policy and keep workplace neat and tidy at all times.
- To report any maintenance issues within properties to your Supervisor and Property Department
- To process all large quantities of laundry for pickup and drop-off, any discrepancies should be reported to your Supervisor. To check laundry on return ensuring that quality of work meets with required standards.
- To assist Supervisors with stock takes of all operating equipment and property inventories.
- Responsible for the upkeep of all housekeeping equipment. To inform Supervisors when re-placement of machinery, cleaning materials, etc. are required.
- Ensure the crockery, glassware ,cutlery and table linen stores are monitored and maintained effectively
- To ensure that any damages or stains to carpets or soft furnishings are reported to your Supervisor immediately.
- To ensure all electrical appliances within the properties are operated correctly and safely at all times. Reporting issues immediately when any problems found
- To ensure all designated storage areas within assigned properties are kept clean and organised
- To attend to client and guest requests promptly and efficiently, ensuring to keep your Supervisor informed of any requests that may require authorisation.
- Responsible for the placing accurate food orders through the Housekeeping office when clients and guests are in residence. Maintain and re-order supplies adhering to the household's entitlement. Check all deliveries for quantity and quality informing the office immediately of any discrepancies/quality issues.
- To report all maintenance to appropriate department depending on location
- If requested, assist Client with all aspects of wardrobe management including the packing and unpacking of all belongings
- To ensure any personal items left in properties, are reported to the Supervisor immediately and dealt with in the correct manner.
- To ensure personal appearance is kept neat and tidy at all times. Jewellery is kept to a minimum.
- Responsible for the cleanliness of the uniform provided.
- Responsible for your work mobile phone and to ensure charged at all times and in working order.
- To respect at all times the nature of the company's business and adhere to the strict code of conduct and confidentiality.
- To comply with all Health and Safety regulations.
- To ensure a professional approach is undertaken in performing duties when interacting with Principals, clients, colleagues and external providers, with particular emphasis on maintaining confidentiality.
- To be flexible with working rotating shifts including weekends and Bank Holidays.
- To carry out any other reasonable requests specific to the location of work as directed by management
Qualifications / Training
- Health and safety training
- Safe handling of hazardous chemicals training
Knowledge/Experience/Skills/Abilities ?
- Previous professional housekeeping experience working in private homes or at least 5 star hotels
- The ability to sustain the physical demands of the role
- Able to speak and understand a high level of English
- Possess a valid UK driver's License, preferably manual
Personal Attributes
- Enjoys housekeeping and strives to a high standard of cleaning
- Self-motivated and responsible
- Able to carry out instructions and follow them through thoroughly
- Able to work alone and in a team
- Courteous and professional to guests
- Honest and hardworking
- Professional, respectful and discreet, including maintaining confidentiality at all times
- Friendly and available to provide a 6 star hospitality experience
- Flexible and adaptable with working shift patterns, particularly during the high season
- Hospitality/cleanliness focused
- Pride in their work and the impact good housekeeping has on the guest and company
- Humble and efficient - taking ownership of the properties and their role within the team
- Eye for detail
- Must have own transport
Apply now.