Sales Support Administrator
Location - Northampton
Hours - Monday – Thursday 8:30am – 5:30pm, Friday 8:30am – 5:00pm
Salary - £25,000 - £30,000 DOE, plus monthly bonus up to 15% of annual salary
Are you an organised and detail-oriented professional with a passion for supporting sales processes? Our client, a dynamic and growing finance company in Northampton, is seeking a Sales Support Administrator to join their team. This role offers a fantastic opportunity to work alongside a motivated sales team, providing essential administrative support and ensuring smooth and efficient operations.
Duties
- Assist the sales team with all sales administration activities, including compiling, creating, and checking finance documents, quotations, and proposals.
- Submit finance applications to lenders through online portals.
- Complete credit checks and verify lending/interest rates for client proposals.
- Arrange required signatures for finance documents and check document accuracy before authorisation.
- Ensure the CRM system is up to date with sales progress and client interactions.
- Raise invoices and commission documents, ensuring formatting and information accuracy.
- Compile payout packs post-signing for lender processing.
- Assist with client onboarding, including KYC ( Know your customer ) and AML ( Anti money laundering ) checks.
- Answer inbound calls and direct enquiries to relevant Account Managers and Sales Executives.
- Make outbound calls to lenders and banks to progress sales and request updates.
- Support the internal credit team with credit searches and other administrative tasks.
The Candidate
- Degree-educated is preferred,
- A minimum of A-Levels (BBB or above) essential
- Proven experience in professional administration or sales administration support.
- Strong communication skills, both written and verbal.
- Ability to proactively identify and resolve issues with the sales team.
- Engaging telephone manner and strong organisational skills.
- Proficiency in Microsoft Office and experience with CRM systems; knowledge of Xero is beneficial.
- High attention to detail and ability to work under pressure and meet deadlines.
- Positive attitude and ability to prioritise multiple tasks in a fast-paced environment.
- Strong commercial acumen and ability to work both independently and as part of a team.