AREA MANAGER
EAST ANGLIA
DAYS
CIRCA £38,000
Our client, a well established building product supplier. has an exciting opportunity for a motivated and technically minded area manager. This is an exciting opportunity for a candidate looking for a technically challenging role within a well recognised organisation.
Role & Responsibilities:
General:
- Ensure each branch has an active rolling improvement plan. Support and lead branch teams in delivering their actions in a timely manner. Improvement plan to cover sales, margin, pricing, operations, stock, and safety.
- Drive Daily / Weekly / Monthly conversations with branches around actions and exceptions arising from IQ control desk, e.g. Price Compliance and Achievement, Credit activity, Stock Actions, Customer Data.
- Provide operational cover for branches across the region.
- Ensure that banking is completed daily and all cash is secure at close of business each day. Banking to be deposited as per company procedures.
People:
- Induct BMs and monitor their eLearning.
- Support training of IQ, product knowledge, and sales processes. Maintain a high personal knowledge of IQ.
- Coach and develop trade counter team members to positively engage with customers to deliver an exceptional customer experience.
- Set performance standards for branch teams and monitor progress against them.
Sales:
- Ensure branch-responsible sales actions are actioned, e.g. enquiry and quote follow-up, lapsed account follow-up, account opening, outbound prospecting
- Support Field / Inside sales teams in prospecting for new business, follow up with existing customers, resolving ongoing issues and helping clear aged debt.
- Work with and within branches to identify cross and up-sell opportunities, and margin improvement opportunities.
- Support team members to practice new techniques to increase sales and gross profit.
- Monitor GP and pricing, drive improvements.
- Ensure showroom area is to the best possible standard for that branch, and that all POS and literature is up to date.
- Ensure all product categories are well represented within branches.
Operations:
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Monitor master data. Ensure maintained to right standard.
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Monitor stock levels across branches and balance stock levels to achieve availability without creating an aged stock issue.
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Oversee regional supplier orders for redistribution to branches.
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Monitor logistics & deliveries across region. Optimise & balance workload.
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Ensure branch compliance with:
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All SOPs
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HR policy and procedure (incl absence management and disciplinaries)
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General housekeeping & documentation standards
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PIs.
Required Skills & Experience:
- Effective communication and organisational skills.
- Self-motivated and driven, with a good understanding of customer service requirements.
- PC literate and able to understand and operate the company sales platforms, IT systems and other company systems.
- Proven career development within trade merchanting leading others to deliver high levels of performance.
- Sales experience within the building envelope arena, with a track record of winning new business and retaining customers.
- Knowledge and experience within the cellular and building plastics industry, fenestration sector or construction trade counter environment desirable.
In return for your commitment my client offers a stable and secure career for a technically motivated engineer. If you feel this is of interest please send your CV directly to Jordan Hindhaugh at or call for a confidential discussion on .