Role Overview
To Assist with the management (as part of a team) of circa 200 units within central Oxford, surrounding villages and further afield occupied by a mixture of market let tenants, Rent Act, Rent (Agriculture) Act, Assured tenancies and residential leases. The properties form part of larger portfolios owned by institutional and private estate clients which are managed in-house by Savills. To also undertake block management duties in the buildings in which they are contained. To provide first class customer service to both clients and tenants. To ensure health and safety compliance in relation to the portfolio to minimise risk to tenants, clients and Savills.
Key Responsibilities
- • Liaising with tenants on maintenance issues and organising timely repairs via the in-house property management system.
- Proactively planning repair and annual maintenance work.
- Assisting with the marketing, viewings and lettings of properties.
- Dealing with tenant referencing, Right to Rent checks and How to Rent documentation.
- Instructing Savills and third party letting agents, reviewing and negotiating offers in line with client expectations.
- Negotiating and documenting rent reviews.
- Providing details for the updating and recording of tenancy information.
- Responsibility for ensuring the timely payment of rents and collection of arrears in collaboration with the Credit Control team.
- Liaison with tenants over internal and external redecoration of buildings.
- Preparing specifications, obtaining quotations and instructing contractors to undertake minor works between tenancies and liaising with Savills building consultancy team for larger scale works.
- Meeting and greeting all new tenants at the commencement of their tenancy.
- Liaising with the Estate Management team.
- Arranging check outs, inventories and return of deposits.
- Providing client reports.
- Reporting to and liaising with client including attendance at meetings.
- Periodically seeking agreeable terms to bring tenancies to an end or secure tenant moves in order to meet the clients strategic aims.
- Serving notices and attending court proceedings where required.
- Approving supplier invoice payments.
- Checking properties prior to new lettings e.g. smoke alarms, carbon monoxide detectors and health safety checks.
- Liaison with teams for new property legislation.
Key Skills
Technical Experience:
- ARLA or MRICS qualified.
Skills and Knowledge:
- Excellent relationship builder.
- Focussed - committed to challenging goals and delivers consistently against these.
- Continuous improvement, delivers efficiency in addition to effectiveness.
- Self-starter, who relishes challenges and strives for the best.
- Strong team player, builds relationships and consults with others, quickly establishes trust and credibiity.
- Diplomatic and challenging with the ability to influence others.
- Confident with a positive outlook.
- Strong decision maker who gives assurance.
- Ethical with strong integrity.
- Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible.
Team Overview A small and friendly team made up of 1 Director, Property Manager and an Administrator. The team sits within the larger rural team of 30.Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.