Job Title: Temp Customer Service Advisor
Salary: £23000 - £25000 - DOE
Location: Central Sheffield
TEMP Customer Service Advisor
Hybrid - 3 days office, 2 days home
Full Time Hours 9 till 5 or 8 till 4 - shifts agreed weekly
Elevation Recruitment Group is excited to partner with a renowned Sheffield-based to recruit 2 x Temporary Customer Service Advisor. This role offers a fantastic opportunity for a dedicated individual to become part of a vibrant and forward-thinking team to start ASAP until October 2025.
As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support. This role requires strong communication skills, a customer-focused attitude, and the ability to handle enquiries efficiently and professionally.
Customer Service Advisor Key Responsibilities:
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Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses
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Provide product information and support to customers
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Resolve customer issues and complaints in a professional manner
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Maintain up-to-date knowledge of company products and services
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Log and manage customer interactions in the CRM system
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Collaborate with other departments to ensure customer satisfaction
Customer Service Advisor Requirements:
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Previous experience in a customer service or customer care or customer support role
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Experience with high volume calls and Live Chat
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Excellent communication and interpersonal skills
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Strong problem-solving abilities and a customer-focused attitude
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Ability to work independently and as part of a team
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Experience with CRM systems is a plus
If you are a customer-focused professional looking for a temporary role, please apply
Please note - you must be able to carry out the full duration of the assignment.