Customer Support Engineer (Electrically Bias)
Rushden
£25,000 - £35,000 + Training + Progression + Private Medical Insurance + Company Benefits
Are you a Customer Support Engineer with a strong foundation in electrical principles and a passion for delivering high-quality technical support for control and switchgear products? Do you want to join a leading company where your skills in control and switchgear products will make a real impact?
On offer for the Customer Support Engineer is a dynamic role within a company known for its innovation and industry leadership. You'll have the opportunity to grow your career in a supportive environment, with access to continuous training and professional development.
In this role, the Customer Support Engineer will provide expert technical advice and support on control and switchgear products, helping customers find the best solutions for their needs. You'll also collaborate with internal teams to compile accurate quotations and respond to inquiries through various communication channels.
The ideal Customer Support Engineer is technically proficient in control and switchgear products and excels in problem-solving and communication. They are a quick learner, team player, and dedicated to providing top-notch customer support.
The Role:
- Provided expert technical advice and support on a wide range of industrial control and switchgear products.
- Responded to customer inquiries via phone, email, and web chat.
- Collaborated with internal sales teams to compile precise quotations.
- Diagnosed and resolved technical issues on-site and remotely.
The Person:
- Strong understanding of basic electrical principles and theory.
- Familiarity with control systems, switchgear, and distribution products.
Reference Number:14893MI1
Keywords: Customer Support Engineer**,** Electrical Support Engineer, Technical Support, Control Systems, Switchgear, Electrical, Customer Support, Technical Expertise, Rushden
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
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