Job Description:
We are seeking an experienced and proactive Office Manager to join our clients team. As the Office Manager, you will be the backbone of office operations, ensuring smooth day-to-day functioning and providing crucial support to various departments. This role offers a unique opportunity to contribute to both internal operations and external customer interactions, with a focus on B2B customer service.
Responsibilities:
- Oversee and manage daily office operations, including but not limited to: managing schedules, coordinating meetings, health and safety, and maintaining office supplies.
- Act as the primary point of contact for B2B customer inquiries and support, ensuring timely and professional responses to customer queries and concerns.
- Collaborate with the sales and marketing teams to support B2B customer engagement initiatives.
- Maintain accurate records of customer interactions and transactions, utilizing CRM software to track customer accounts and preferences.
Qualifications:
- Proven experience in office management or administrative roles, with a strong understanding of office procedures and best practices.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with B2B customers and internal stakeholders.
- Strong organizational and multitasking abilities, with a keen attention to detail and the ability to prioritize tasks effectively.
- Proficiency in MS Office Suite and experience with CRM software
- Experience in B2B customer service or client management is a plus.
Apply Now !!