Your new role
In your new role you will be responsible for dealing with client complaints, non-conformances and carrying out activities to improve the organisation's compliance with internal and external quality standards and legal requirements. Your key responsibilities will include:
- To investigate and resolve complaints relating to non-conforming products and services.
- To conduct internal quality audits.
- To update and maintain the Q-Pulse Corrective Action register to allow the identification of training needs and Preventative Action.
- To liaise with purchasing and sales support and recommend where it may be advisable to source another supplier.
- To carry out general administrative duties in support of the quality function.
What you'll need to succeed
In order to be successful, you will need:
- Experience of working with quality management systems.
- The ability to communicate effectively with colleagues and external stakeholders.
- Computer literacy and proficiency in Microsoft Office, particularly Outlook, Word and Excel.
- Excellent attention to detail, organisational and planning skills.
What you'll get in return
In return, you will receive a competitive salary.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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