Service Coordinator
£25,000
Gloucester
We are delighted to have partnered with a well-established national organisation with headquarters in Gloucester. We are recruiting for several vacancies within their service team, ideally looking for people with very strong customer service and organisational skills.
Key Duties:
- Handle client communications, ensuring a high standard of customer service
- Accurately log all correspondence with customers using IT system
- Coordinate and plan service visits
- Facilitate seamless communication between clients, technicians, and managers
- Uphold exceptional customer care standards
- Perform additional customer service and administrative duties as needed.
Experience Required
- Outstanding customer service skills with a client-focused approach
- Strong verbal and written communication abilities
- Proficient in multitasking and meeting deadlines.
- A collaborative team player with a strong work ethic
- Proficiency in Office 365 and the ability to quickly learn new IT systems
- Commitment to fostering a positive, supportive team culture
Benefits:
- The opportunity to work flexibly
- Healthcare cash plan
- Employee wellness programme
- Pension
- Life assurance
Interested? Send your most up-to-date CV to GEORGIE at i2i recruitment today!
Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.