Job Title: Broker Assistant
Location: Ridham Dock Road, Ridham, Sittingbourne, Kent, ME9 8SR
Salary: Circa £25,500
Job type: Permanent, Full-time, Full time Monday-Friday
About Us:
Countrystyle is a dynamic, privately owned resource management and waste recycling business. With a track record of spotting opportunities, understanding the market and driving innovative solutions, we deliver a reliable service which reduces the impact on the environment of our clients' waste, whilst creating cost-effective and reliable waste management outcomes which encourage a greener business acumen.
About the Role:
To assist and enhance Countrystyle's Sales function through administrative support of the sales team and developing the Company's broker service offering.
Responsibilities:
- Building relationships with key brokers.
- Booking on all new sites for Trade Waste.
- Setting up all Service Level Agreements (SLAs) for brokers for all Trade Waste and Weighbridge.
- Provide recycling reports and figures for brokers.
- Send brokers information and breakdown of where their waste goes, what the process is & the recycling/landfill avoidance percentage.
- Undertake monthly Trade Waste billing list checks.
- Undertake weekly Weighbridge, Skips, Rollons and Artic billing list checks (price checks).
- Merge broker accounts when needed e.g. when one broker company take over another.
- Generate and supply information needed on coverage, services we provide & rate cards to brokers.
- Check, sign and return annual waste transfer notes for brokers.
- Broker weight data management - running reports and implementing changes.
- Produce brokers monthly and weekly reports.
- Assist with specific broker portals, there is 24 hour SLA to accept and process new sites.
- Keep reports, logs and documents up-to-date and presentable, including broker rate cards, contact sheets, etc.
- Support and assist the Sales & Marketing Director when needed.
- Ensure all activity is recorded on the company CRM system.
- Comply with all Health, Safety, HR, Quality and Environmental policies and procedures.
Person Specification:
Essential:
- Strong customer service ethos
- Effective communicator across all business levels both for external and internal customers.
- Computer literate (emails, MS Office)
- Excellent attention to detail
- Ability to work using their own initiative or as part of a team.
- Proven administration experience.
- Able to work autonomously as well as part of a wider team.
- Communication skills, both verbal and written.
- Highly Organised
- Ability to prioritise
- Customer focused approach to working
Desirable:
- Experience of Waste industry
Benefits:
- Electric car salary sacrifice scheme
- Employee assistance programme
- GymFlex Salary Sacrifice
- Life Insurance and Access to GP 24
- Company events
- Cycle to work scheme
- Investment in career development
Please click on the APPLY button to send your CV and Cover Letter for this role.
Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK
Candidates with the relevant experience or job titles of; Insurance Administrator, Insurance Advisor, Insurance Consultant, Account Manager, Account Handler, Policy, Insurance Advisor, Underwriter, Claims Adjuster, Personal Line Account Manager, Property Insurance, Claims Representative, Home Insurance Agent, Insurance Sales Representative, Key Account Manager, Insurance broker, Financial adviser, Actuary, Insurance claims handler, Business development manager may also be considered for this role.