Are you passionate about sports and fitness, with strong customer service & leadership skills?
Sports Centre Duty Officer
Location: Rotherham
Type: Permanent Part-Time (18 Hours Per Week)
Salary: £22,900 (£11,140.54) per annum (pro-rata) + benefits
We're looking for an enthusiastic Sports Centre Duty Officer to oversee daily operations and ensure a safe, welcoming environment for all visitors. This role offers an exciting opportunity to contribute to the smooth running of a busy sports centre in a local college while maintaining high standards in customer care and facility management.
Key Responsibilities:
- Oversee daily operations of the sports centre, ensuring a safe and positive experience for all members and guests.
- Manage facility bookings, staffing schedules, and activity timetables.
- Act as the main point of contact, handling customer inquiries, complaints, and requests professionally.
- Ensure the centre is clean, organised, and compliant with health and safety regulations.
- Supervise and motivate a team of staff, ensuring all duties are completed to a high standard.
- Regularly inspect equipment and facilities to ensure they are well-maintained and report any issues promptly.
- Assist in promotional activities and community events to boost membership and attendance.
Experience and Skills:
- Previous experience in sports facility management or a similar customer-facing role (highly desirable).
- Knowledge of health and safety regulations relevant to sports centres (essential).
- Strong customer service skills, with the ability to handle a variety of situations with professionalism.
- Excellent organisational and time management skills.
- A proactive attitude and the ability to work both independently and as part of a team.
- First Aid certification (or willingness to obtain one).
- Flexibility to work evenings, weekends, and public holidays as required.
Qualifications & Competencies:
- GCSEs or equivalent (essential); additional qualifications in sports or leisure management (desirable).
- Strong interpersonal and communication skills, able to interact positively with members, guests, and colleagues.
- Good IT skills, including familiarity with booking and scheduling systems.
- Ability to stay calm under pressure and handle a busy, varied workload efficiently.
Why Apply?
- Join a vibrant education provider and make a real impact on peoples' fitness journeys.
- Opportunity to develop leadership skills and gain experience in sports facility management.
- Work in a dynamic and active environment, perfect for those passionate about health and fitness.
How to Apply:
Submit your CV today to be considered for this Sports Centre Duty Officer role! Take the next step in your career and enjoy a rewarding role in a bustling, fitness-focused environment.
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