Retirement Living Officer
Contract type: 2 m +
Hours: 35 hrs
Location: Evesham
Venn Group are seeking an experienced homeless retirement living officer for an immediate start!
The successful candidate will be responsible for:
- To effectively manage referrals, offers, complete tenancy sign ups, process terminations, void checks and undertake new tenancy visits.
- Liaise with local authority housing and social services and other stakeholder statutory and voluntary organisations to ensure the timely allocation of properties.
- Carry out regular monitoring inspections at schemes including routine health and safety checks.
- To work with the Income Team to ensure that income collection is maintained in accordance with set targets.
- Ensure prompt and efficient turnaround of tenancies to keep rent loss to a minimum.
- Identify, plan, and implement health and wellbeing plans for vulnerable customers with their agreement and initiate changes to the plan in line with changing customer needs and aspirations.
- To develop and sustain effective relationships with external partners and stakeholders and represent the organisation in a positive manner to ensure positive outcomes.
- Develop activities designed to improve and maintain physical and mental wellbeing
- Undertake annual housing pathway visits and simple health and wellbeing assessments to measure ongoing individual and group progress.
- Refer to signpost customers to statutory agencies, charities or other organisations that can help their health and wellbeing.
The successful candidate will have:
- Desired- Professional housing or related qualification Level 3 or working towards
- Knowledge of current housing legislation including welfare benefits
- Ability to work under own initiative and manage difficult situations.
- Experience providing information, advice and guidance and dealing with problems and complaints promptly and effectively
- Drives with access to own car
- Enhanced DBS
To secure an interview for this excellent opportunity contact Abbey Carver or Eliza O'Reilly onor alternatively email as soon as possible
At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.