Description
Job Title: Sales Support Administrator
Location: Bridgwater, Somerset
Salary: £32,000 - £36,000 per annum (depending on experience)
Working Hours: Full-time, Monday to Friday, 8:00 AM - 5:00 PM
Company: Family-run SME specialising in fire safety solutions
We are recruiting for a family-run business dedicated to providing top-tier fire safety solutions to a diverse range of clients. With a reputation for reliability and excellence, we are looking for a dedicated Sales Support Administrator to join their team in Bridgwater. This is a fantastic opportunity to be a key part of their operations, ensuring their engineers and sales team work in perfect harmony.
The Role:
As a Sales Support Administrator, you will be at the heart of our operations, ensuring seamless coordination between our sales team, engineers, and clients. Your main responsibilities will include:
- Scheduling Engineers: Coordinate planned and routine maintenance visits, ensuring that engineers are effectively scheduled for all jobs.
- Customer Coordination: Liaise directly with customers to arrange maintenance and emergency breakdown visits, ensuring all details are confirmed and documented.
- Booking and Administration: Handle all administrative tasks related to maintenance bookings, including emergency call-outs and service agreements.
- Team Collaboration: Work closely with both the sales team and engineers to ensure everyone is on the same page, improving efficiency and customer satisfaction.
- General Office Duties: Assist with day-to-day tasks to keep the office running smoothly.
Requirements
- Experience in a similar administrative or coordination role is highly desirable.
- Strong communication and organisational skills.
- Ability to multitask and handle a dynamic workload.
- Proficient in Microsoft Office and general office software.
Benefits
Salary: £32,000 - £36,000 per annum (depending on experience)
Uncapped Bonus Scheme: Rewarding your hard work with unlimited earning potential.
Unlimited Training Opportunities: We are committed to your professional growth with ongoing training.
Up to 24 Days Holiday: Enjoy a generous holiday allowance, with the option to buy or sell days for added flexibility.
Supportive Work Environment: Join a close-knit team where your contributions are valued and encouraged.