Are you interested in Finance and Administration? Do you have good Customer Service skills?
Juice are delighted to be supporting a reputable and award winning employer with a new addition to the team.
This role is situated within a wider operational team and will support the Credit control and risk function of the business.
Situated within a short walk from Bath City Centre, this role is office based.
DAY TO DAY:
Ensuring customer enquires are managed within agreed timescales
Dealing with business to business customers over the phone and email
Helping the credit team with raising contracts using templates
Raising and issuing letters and documents through the CRM
Maintaining updates to the customer contracts regularly, ensuring all compliance and GDPR is up to date
Liaising with 3rd party suppliers / agents where assets need collecting
Calculating end of contract and settlement fees via the database
Liaising with insolvency 3rd parties where required, providing information
Taking and processing payments and updating databases
Other ad-hoc duties as required
WE WOULD LOVE TO SEE:
Administration and or customer service experience in retail, hospitality or commercial sector
A desire to work within finance or administration
Accuracy and attention to detail & ability to follow processes
A quick learner
Someone who is able to learn new CRM / databases quickly- good MS Outlook, Word and Excel
AND FOR YOU:
4.5% pension
26 days holiday, increasing to 28 after 2 years' service
Group bonus
Annual salary reviews
Internal progression and development
Life assurance & income protection, private medical
Super culture of rewards, recognition and social events / team builders