Security Operations Manager London
Duties/Responsibilities
Location: Central London sites, Wellington House - Waterloo Road 39 Victoria Street.
Salary:£41,200 per annum
Working hours: Day Shift 07:00 – 19:00 – Night shift 19:00 – 07:00
Benefits: 23 days holiday + BH, flex benefits (EMCOR UK discount scheme)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role Overview:
Managing a professional shift security team across two locations in Central London. This includes creating a safe and secure working environment while priortising customer service across visitors and staffing. This involves overseeing operations and logistics for the two sites, the duties including staff management, administrative tasks, and recruitment processes. It is essential to monitor and identify suitable candidates for selection to ensure the team's effectiveness in maintaining security and providing excellent service.
Person Specification
Who you'll be:
- Clearance to BS7858 to be able to obtain
- SIA Licence – Security Guard (SG)
- SIA Licence – Door Supervisor (DS) (if applicable to scope)
- SIA Licence – CCTV (if applicable to scope)
- First aid qualification
- Customer service experience
- Ideally 2 years management experience in a Corporate Security environment, HM Forces or Police.
- Excellent communication skills, verbal and written English
- Excellent IT skills including Microsoft office
- Experience of report writing, agenda setting and chairing duty briefings
- Negotiating skills
- Planning, organizing and delegating skills
- Smart Appearance
- Cooperative with a ‘can do attitude'
- Physically fit to carry out all functions
- A flexible approach to work, and changing demands
- Polite and courteous when dealing with staff and clients
- Understanding of Health & Safety at work regulations
- Commitment to quality service in compliance with company policy and procedures including Assignment Instructions
- Commitment to Equal Opportunities in particular treating everyone with respect
- Commitment to employee and personal development
- Management experience gained within the security industry
- Awareness of financial and corporate responsibilities
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
Benefits
23 days holidays + Bank holidays
Holiday Buy Scheme - up to 5 days
Industry leading Maternity & Paternity Policies Real Living Wage Employer
Refer a Friend scheme
Extensive Learning & Development opportunities - including opportunities for progression.
Discount Shopping, Gym, Days Out
Bike To Work Scheme
Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
Occupational Health - Making a positive change to Health & wellbeing at work.
Various Rewards & Recognition Awards
x11 RoSPA Awards for Health & Safety achievements in 2022
Order of Distinction Award for our Aldermaston account team (for 15 consecutive RoSPA Gold Awards)
Stable employer with long-term prospects on the contract