Are you passionate about providing excellent customer service?
Do you currently work in a place that can't offer you progression?
If this is you, then keep on reading...
Our client, based in Banbury, is a world leading brand, supplying premium automotive products, who are now looking for a
Customer Support Coordinator
to join their team working
Monday-Friday, full-time
on a
permanent basis.
The ideal candidate would have previous experience working in a customer service role, be computer literate and have an excellent telephone manner. This is a great opportunity to join a well-established business, who can offer further career development opportunities.
Key Responsibilities:
- Working alongside Key Account Managers to build sales in the UK Market.
- Identify opportunities with new and existing clients, maximising on sales.
- Maximise all sale opportunities through data analysis and order fulfilment rates, by working alongside other departments across the business – through Customer Service, Products and the Warehouse.
- Gather key information from the local market to understand and develop the desirability of products and services.
- Go on site visits with the Key Account Managers to new and existing clients to build on or create relationships.
- Provide colleagues with information on key meetings, topics of discussion and the key action points taken from the meetings.
- Provide feedback to Departments where appropriate, where situations may affect sales, profits and the reputation of the business.
- Always represent the business in a professional and courteous manner.
Key Skills & Experience:
- Previous experience working in a Customer Service environment.
- Strong problem-solving, organisation, and planning skills with an eye for detail.
- Excellent communication skills both internally and with customers.
- Demonstrated ownership, initiative, organization, numeracy, and ability to manage multiple tasks under pressure.
- Excellent numeracy, analytical and communication skills.
- Intermediate proficiency in Excel (V-lookup, Pivot Tables & Data Manipulation).
- Flexibility and adaptability.
Additional Information:
- Monday – Friday, 8-4:30pm or 9-5:30pm
- Office based.
- Company pension.
- 25 days holidays + bank holidays.
To express interest in this promising role, kindly forward your latest CV, detailing your present or most recent remuneration package and any notice period you might have. For a discreet, detailed discussion about the role, you can reach out to
Shanelle Bowyer
at
01295-983585.
Alternatively, connect with me on LinkedIn via the following link: https://in/shanelle-bowyer-3b8796139/