The Service Engineer will be responsible for providing technical support, maintenance, and repair services for combustion products, including oil and gas burners. This role involves working closely with customers to troubleshoot issues, perform installations, and ensure that products are operating efficiently and in accordance with manufacturer specifications. The Service Engineer will also collaborate with other departments to improve product quality and reliability.
Training + Door to Door pay + Overtime + Company Car or Van + Benefits
Key Responsibilities:
1. Installation and Set-up:
- Install and configure oil and gas burners at customer sites.
- Ensure that installations meet safety and quality standards.
2. Maintenance and Repairs:
- Conduct routine maintenance and inspections on equipment to identify and address potential issues.
- Diagnose and repair malfunctions to restore proper functionality.
3. Technical Support:
- Provide technical assistance and guidance to customers regarding equipment operation and troubleshooting.
- Respond to customer inquiries in a timely and professional manner.
4. Documentation:
- Maintain accurate records of service visits, repairs, and equipment specifications.
- Generate reports on service activities and recommendations for improvement
Experience:
- The ideal candidate will be from a combustion, electrical maintenance, or marine engineering background. Minimum 5 year's experience.
Key Competencies:
- Technical proficiency
- Strong problem-solving and troubleshooting skills.
- Excellent communication and customer service skills
- Attention to detail and ability to work independently.
- Adaptability and willingness to learn new technologies
Working Patterns:
- The candidate will be required to work locally, travel overseas.
- On call roster applies
- Limited out of hours requirement