Our client based in Barnwood, Gloucester are currently recruiting for a Credit Controller to join their accounts team on a permanent basis.
This a great opportunity to join a well-established business within the local area in a busy, hands-on role. The successful candidate will be dealing with a wide range of retail customers from small independents to multi-national organisations.
Responsibilities/Duties;
- Managing the debt of a portfolio of customers
- Managing customer account details ensuring they are up to date
- Developing a B2B relationship with the customer
- Sending copy documents on request
- Releasing on-hold accounts following payment
- Dealing with customers over the phone and email
- Communicating with area sales representatives & other departments to resolve queries
- Handing of customer complaints by obtaining information and offering possible solutions
- Opening (and closing) customer accounts
- Allocating payments, refunds daily
- Releasing pro-forma orders following payment of account
- Updating ledgers with on hold queries
- Sending monthly report to the Accounts Manager, regarding unpaid invoices
Candidate Attributes;
- Previous experience in a similar role
- Excellent customer service experience
- Can-do attitude
- Excellent communication skills
- Ability to work well in a team
Hours- Monday-Friday, 38.75 hours per week
Salary- Up to £29,000 + Gifted Christmas shut down, free parking, free breakfast, and gym on site!