Location: Ilkeston
Hours: 40 hours per week, Mondays - Fridays 8:30 - 17:00
Holidays: 20 + Bank Holidays
Salary: up to £27,000 depending on experience
Key Responsibilities:
- Proactively follow up on all overdue debts via phone and email on a daily basis
- Resolve customer queries and disputes in a timely manner
- Send copy invoices and tickets as needed
- Distribute account statements via email and post
- Assist in managing the shared credit control inbox
- Handle inbound and outbound calls related to credit control
- Manage your own aged debt portfolio
- Process and post contra entries when a customer is also a supplier
- Identify accounts reportable under credit insurance terms
- Collaborate with account managers to maintain accurate customer ledgers
- Perform administrative tasks related to credit control
- Conduct monthly credit insurance reviews
Skills and Knowledge Required: The ideal candidate will have a minimum of 2 years' experience in credit control, with strong verbal and written communication skills.
What's in it for you? You will be offered a varied role that allows you to develop your skills, work independently, and contribute to a market leading business.