Front of House Assistant
Work with us at one our client's luxury student accommodation sites in Falmouth.
This is a fantastic opportunity to join a fast paced and exciting industry. You will be responsible for promoting this stylish new building and networking with local students to achieve 100% occupancy. It is a beautiful, modern and vibrant site that offers impressive facilities, and you would be the voice and beating heart of the brand.
It is working 15 hours per week working
- Wednesday 17:00pm - 22:00pm
- Saturday 14:00pm - 19:00pm
Key Tasks
- Conducting tours and viewings of the property
- Responding to all new enquiries through all mediums, including emails, online chat and phone calls ensuring that these are answered within a timely and professional manner
- Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
- Conduct regular leaflet drops throughout the town and encourage visitors to the site
- Follow up on all interest and ensure that all sales opportunities are explored
- Process new applications within timescales given
- Keep up to date with room prices and special offers to provide accurate information to potential residents.
- Keep up to date with competitor activities.
Knowledge and Skills
- A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
- Great skills with Social media, being able to post adverts and stream online on all used social media platforms.
- Excellent rapport building abilities.
- Sales focussed and highly proactive approach.
- High standards of dress and presentation.
- Ability to remain calm during difficult situations or in a very busy environment.
- Excellent interpersonal skills, including a pleasant telephone manner.
- Good administrative skills and the ability to use emails, phones and various systems.
- A positive and enthusiastic attitude with a strong focus on customer service.