Senior Facilities CoordinatorLocation:
Liverpool Contract Type:
Full-Time, Permanent Salary:
£28,000 - £30,000
About the Company:
A leading provider in Facilities Management providing specialist expertise across the UK and Ireland with people at the core of the business promising an open and inclusive work culture to drive excellent results in everything they deliver. The company pride themselves on their investment into their employees to help develop their expertise and further strengthen their strive to make a difference through relationships built on trust.An award-winning business for their continuous commitment to employees offering free BUPA health assessments, with access to discounted private healthcare and gym memberships as well as engagement with their health and well-being programme to support mental health.
Your Role and Main Responsibilities:
Looking for an individual with an ability to proficiently manage contracts to meet KPI's and SLAs. Coordination of tasks and team leadership will be essential for success in this role.- Management of a team of operators, distribute workloads and oversee contact centre operations.
- Provide training and development opportunities to provide continuous growth for your team
- To provide reports weekly, monthly and yearly to monitor performance of the team and recognise areas needing improvement, contract failures and coordinate this with clients and contract managers.
- Manage timesheets and uphold companies' compliance policies.
What You'll Need
- Management of contracts focusing on KPI's and SLA's- CAFM system experience- Maintenance and construction backgroundWhat's in it for you?
- 36 days paid annual leave- Company pension- Free life insurance- Free BUPA Health Assessments- Discounted Private Healthcare and Gym Memberships- Health and Wellbeing programme- Development Opportunities and Training
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