Technical Integrator - Payments
The Company:
Established in 2013, we have grown into a leading UK based payment services company offering merchant gateway services in the UK and around the world. With a strong focus on quality of service we provide reliable and scalable technology payment solutions to businesses.
The Role:
We are experiencing a period of exciting growth and to support this we are scaling up our back-office integrations service team to help meet demand. With our continued expansion we have a vacancy for a brand-new Technical Integrator.
The successful candidate will be part of a wider team working closely with the Integrations Manager, with responsibilities for delivering best in class integration services along with technical support to a wide variety of businesses.
The position is based in our modern, air-conditioned, Leeds office and includes a combination of office and home working arrangements.
Key responsibilities and duties include but not limited to:
- Reporting into the Integrations Manager.
- Liasing across a wide variety of third parties including clients, banks and service providers.
- Working closely with clients to resolve technical challenges and provide problem solving solutions.
- Provide on-going technical assistance and support to our client success team.
- Keep up-to-date with constantly changing integration API specifications.
- Ensure that internal integration documentation is up-to-date.
What we are looking for from you:
- Knowledge and experience of working in a technical environment.
- Previous experience of working in the payments sector or wider financial environment is an advantage.
- Ability to problem solve.
- Experience of self-managing workloads on a day-to-day basis and meeting SLA deadlines.
- Personable communication skills with the ability to liaise professionally with clients, colleagues and service providers via telephone, video conferencing and email.
- Confidently work with colleagues across all levels of the wider business and possess the ability to communicate effectively to non-technical people.
- A team player that is self-motivated with a desire to achieve and the ability to work on own initiative.
- A multi-tasker with a keen eye on attention to detail.
- Possess solid technical skills including HTML, PHP, SQL and Microsoft 365 suite of products.
What's on offer:
- £26k to £32k per annum depending on experience and skillset.
- Workplace pension.
- 22 days annual leave (rising to 25 days) in addition to bank holidays.
- Combination of home and office working.