£23K/yr
England, United Kingdom
Permanent, Variable

Customer Relations Advisor

Posted by MTrec Recruitment .

Rewards and Benefits on offer:

  • You will only be working Monday to Friday - no weekends!
  • Company Pension scheme
  • 23 days holiday plus bank holidays (which increases after 5,10 and 15 years' service
  • A permanent contract from day one.
  • Superb team culture - everyone is very friendly, warm, and welcoming.
  • A very secure, very well-established employer, with long term career progression.

Your New Career Opportunity:

MTrec Commercial is proudly representing our incredibly prestigious client with their plans for growth and expansion, for their state-of-the-art Customer Service operation. They are looking to recruit a permanent Customer Relations Advisor as soon as possible.

You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity. If you feel you have the skills required, please apply for an immediate response!

The job you will be doing:

  • Deliver high levels of service with minimal supervision
  • Be able to work in a team effectively, support colleagues and promote team spirit
  • Excellent literacy, numeracy and verbal communication skills
  • Accurate IT skills
  • Communicating with other departments within the business
  • Must be able to give guidance to a customer when dealing with technical information, i.e. instruction manuals
  • The role is working 8.45am - 4.45pm Monday to Friday

About you:

  • Have good IT skills which include Microsoft Access, Excel and Word
  • Preferably had experience working in a manufacturing customer service environment
  • Good understanding of business
  • Excellent organisational skills
  • A good communicator and listener
  • A strong team player
  • Practical in their approach to problem solving
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