- Job Type: Permanent
- Location: Hybrid working
- Salary: Competitive
An established organisation is seeking a Customer Service Executive to join their team on a permanent basis. This role offers hybrid working and is an excellent opportunity for an individual with a strong background in customer service within an office-based environment.
Day to day of the role:
- Answering phone calls and managing customer inquiries with professionalism and courtesy.
- Engaging in customer interaction to ensure a high level of service and satisfaction.
- Liaising with suppliers to resolve issues and maintain supply chain efficiency.
- Keeping the customer database updated with accurate and current information.
- Performing general administrative tasks to support the customer service function.
Required Skills & Qualifications:
- Proven experience in a customer service role within an office environment.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in using office software and customer relationship management systems.
- A team player with a positive attitude and the ability to work independently.
Benefits:
- Competitive salary with potential for growth.
- Hybrid working model to support work-life balance.
- Opportunity to work within a supportive and dynamic team.
To apply for the Customer Service Executive position, please submit your CV and cover letter online.