Customer Support Advisor
£22,369.35 per annum + bonus Leeds, Thorpe Park - hybrid working available
We are recruiting for a Customer Support Advisor to join our financial services client in Leeds. Over the past 20 years they have grown and established themselves as a market leader within their sector. They now sit at over 400 employees and have further plans to grow.
This is a hybrid role working 3 days per week in the offices in Thorpe Park. Free parking is available on site as well as excellent transport links.
What's in it for you
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- Opportunities to increase your salary to £30,000 per annum with bonus
- Quarterly performance related pay-reviews
- Ongoing development opportunities to progress in the business
- Hybrid working options
- Discounted gym memberships
What you'll be doing
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- Handling a mixture of inbound and outbound calls with customers
- Discussing a variety of products and services with customers to understand what's most suitable
- Provide an excellent, quality service to customers at all times
- Ensure customer records are updated accurately and effectively
What we're looking for
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- Previous experience within a customer focused position, preferably within an outbound role
- Excellent communication skills, both written and verbal
- Confident working to KPI's and targets set by your manager
- Ability to work across multiple IT systems
Salary
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- £22,369.35 per annum base salary
- Bonus opportunities to earn £30,000 per annum
Hours of work
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- 5 days per week across Monday to Saturday
- You'll work 1 in 3 weekends, if you work a weekend you'll have a day off during the week
We are interviewing for this role now for a June start date, if this sounds like it could be the role for you then apply now!
Spring Resourcing Solutions is an equal opportunity employer