Showroom & Admin Advisor
Key Responsibilities:
Sales:
- Greet visitors and guide them through the showroom.
- Manage leads via phone, email, and in-person. Schedule appointments for designers.
- Support designers during customer presentations and ensure a welcoming environment.
- Answer phones and direct queries to the right person.
- Continuously improve product knowledge (e.g., Neff, Sheraton).
Admin:
- Manage calendars, emails, and customer inquiries.
- Coordinate fitting schedules and communicate with customers and fitters.
- Handle supplier communication and deliveries.
- Organize thank you cards, flowers, and general office tasks.
- Process payments and monitor banking transactions.
- Assist with customer paperwork and IT issues.
- Keep records of invoices and promotions up to date.
Finance:
- Enter customer sales into Xero.
- Check sales reports for accuracy.
- Maintain project margins and follow up on outstanding payments.
- Send receipts, VAT invoices, and payment confirmations.
Marketing:
- Update website with photos, testimonials, and promotions.
- Help organize events like open evenings or coffee mornings.
- Assist with social media (Facebook, Instagram, LinkedIn, Pinterest).
- Encourage customer reviews and manage advertising schedules.
General Housekeeping:
- Ensure showroom is clean, tidy, and well-maintained.
- Follow opening/closing procedures.
- Manage sample and brochure inventory.
- Keep coffee machine clean and offer refreshments to visitors.
After Sales:
- Handle customer issues and provide support for designers and project managers.
Training:
- Attend training for Neff, Omega, Daval, Stone Systems, Cosentino, and other products.
Experience and Skills:
- Computer skills (Outlook, Excel, Word).
- Strong customer service and communication skills.
- Organized, proactive, and a good team player.
Working Hours:
- Full-time (9:00 AM - 5:00 PM), 2 Saturdays a month with a weekday off.
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.