Administrator/Customer service
37 hours per week
Some hybrid working and office attendance Bournemouth
Start 15th July until 30th August 2024
Pay rate £13.69 per hour
Monday to Friday 9am to 5pm
About the role:-
We are seeking a proficient administrator who has excellent customer service experience for this fast paced role
Able to handle sensitive conversations over the phone with tact and empathy
Processing paperwork for burials
Dealing with the public calling in on the phone and with answering emails
Liaising with stone masons, funeral directors and the technical support team
Skills required:-
Provide an excellent customer service over the phone
Great attention to details
Great communication skills both written and verbal
Data entry accuracy required
Good IT skills, MS office and updating the system
Answering emails
Processing documents
Ability to handle sensitive information
Robust personality