Position: Credit Control
Salary: £29,000 - £32,000 DOE
Duration: Permanent Position
Location: Birmingham, B46 - Own Transport required due to location
Hours: Full Time, Monday - Friday - Hybrid Working
- Credit Controlling a designated trade debtor ledger by way of verbal and written communication, against a personal cash collection target
- Highlighting areas of improvement and initiating ideas to improve the overall standard and effectiveness of their ledger, themselves, their team and the Credit Control Department
- Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution.
- Customer queries to be logged, escalated and followed up timely with relevant departments
- Effective management of collection system, adhering to all best practice standards
- Build positive relationships with key stakeholders.
- Lead monthly reviews with the Operational and Finance teams to highlight debt risks and opportunities
- Ensuring accurate client details are maintained on the sales ledger including notes of action, invoice status and contact details
- Working towards monthly individual objectives, to reduce overdue debt
- Reconciling accounts on a monthly, termly and annual basis
- Ensuring timely and accurate allocation of all payments received on designated ledgers
- Providing detailed information to facilitate timely completion of Debt Reporting
- You will ensure the health and safety of all colleagues within the business and report any incidents via the approved company processes
- Advanced competency with MS Excel
Essential
- Previous experience in a Credit Control role gained within a fast paced organisation
- Excellent verbal and written communication skills
- Clear, focused and driven to achieve cash collection targets
- Excellent customer services skills with a proven track record
- Ability to work on own initiative
- Solution orientated with good problem solving skills
- Advanced competency with MS Excel
- Commitment to get the job done which may require work outside of normal outside office hours
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice
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