Summary
Are you a person who loves creating and delivering unique experiences, connecting people and places, and working with communities? Our Programming and Partnerships Officer plays an important role in driving visits to Rowallane Garden, making memorable moments and creating reasons to return.
Interview date: 10th October 2024
Hours: 37.5 hours per week, working weekends on a rota basis as required
This is a permanent role which offers realistic salary progression based on annual reviews.
What it's like to work here
Reporting to the Visitor Operations & Experience Manager you will lead for visitor experience, programming and growing support for the Belfast portfolio. You'll be at the forefront of creating and developing our visitor experience at Rowallane Garden and Patterson's Spade Mill, inspiring others to exceed visitors' expectations by ensuring the consistent quality of our visitor offer and the unique stories that we tell. You will work across the portfolio but will be based in Rowallane Garden in Saintfield, Belfast's main pay for entry site spanning 52 acres and surrounded by a further 140 acres of farmland, the garden is home to a rare and exotic plant collection.
What you'll be doing
As part of a team, you'll be involved in creating and delivering a programme of events and activities for our visitors. You'll be focused on core, seasonal and national programming as well as building local partnerships in order to develop a varied year-round offer.
You will plan and organise a programme of events, trails and exhibitions, you'll be linking these events to the places themselves to make sure they're both relevant to our places and appealing to people.
You'll be responsible for some delegated budgets and duty management and will be recruiting and supervising volunteers.
Who we're looking for
We'd love to hear from you if you're:
- An in-depth understanding of visitor operations and high-quality engagement with relevant experience in running events and activities, and/or working with community partners
- Ability to engage with our visitors, partners and collaborators with ease and confidence
- creative, with a passion for delivering quality visitor experiences for diverse audiences
- used to running small partner-led projects, and are familiar with audiences in the areas of heritage, culture, arts and the natural environment
- able to measure, evaluate and assess results, and show their impact
- someone who puts people first, and understands what's needed to create a space where everyone is welcome
- organised and used to multi-tasking, working on and planning for different projects while remaining flexible and happy to work with different teams and partners, and to go wherever you're needed to balance the workload of your team
- experience with creative systems such as Canva, Photoshop, Illustrator
- Experience of managing Health, Safety, Risk and Compliance in a similar work environment
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.