I am recruiting for an experienced Credit Controller to join an industry leading business based in St Asaph. Reporting to the Finance Manager, you will be working as part of a dedicated finance team with a focus on reducing debtor days, collecting aged debts, resolving queries, and generally improving the cash position across the business:
Responsibilities Include:
- Control all matters concerning the timely collection of the Company's trade receivables.
- Ensure that customer accounts are reconciled, and franchise partners receive a monthly statement of account.
- Recommend Credit Notes where errors have been made in billing and follow this through to ensure they are raised in a timely manner and allocated correctly to invoices
- Ensure that all customer receipts are entered onto the customer accounts accurately and in a timely manner. This includes all BACS, card, cheque and DD receipts.
- Manage the achievement of debtor days targets across both customer and franchise partner billing.
- Issue customer debt statements and debt reminders.
- Reconcile debtor accounts with our franchise partners, putting into place agreements for settlement and managing to conclusion.
- Liaise with external debt chase specialists when required.
- Liaise with the Contact Centre providing them with accurate statements and information so that they can resolve customer queries around payment and recover overdue monies.
- Control placing overdue accounts on hold and the subsequent activities to collect outstanding monies.
- Perform regular reviews of customer accounts on hold.
- Produce credit control and aged debt reports for management in a timely and accurate manner.
- Attend regular review calls with colleagues within the corporate and franchise divisions to review debt status for their area.
- Support the Finance Team, performing any other duties consistent with this position as may now and again be assigned to you.
- Commit to your own development through effective use of GreenThumb's performance review scheme and staff development process
Skills Required:
- Demonstrable experience in a similar role
- Good problem-solving ability
- Attention to detail
- Excellent customer service
- Confidentiality
- Team player
- Strong Excel skills
Benefits:
- Competitive salary
- 22 days holiday rising to 26 days with service ( 4 days to be taken during Xmas shut down)
- Pension scheme
- Medical and health care plan
- Employee discount scheme
- Cycle to work
- Long service awards
- 37.5 hours per week, 8.30an -5.00pm Monday to Friday, to be based on site
DJ/0507
Credit Controller
St. Asaph
Up to £30k